Terms of service
Maven Home
Welcome to Maven Home. These Terms of Service (“Terms”) govern your use of our website, online store, and related services. By accessing or purchasing from maven-home.com, you agree to these Terms. Please read them carefully.
1. About Us
Maven Home is a U.S-based online retailer specializing in home décor, table décor, gifting, and lifestyle products.
Business Address:
Maven Home
1510 Old Deer Field Road, Suite 209
Highland Park, IL 60035
United States
Wholesale customers are serviced exclusively through our Faire storefront.
2. Eligibility
To make purchases on our website, you must:
- be at least 18 years old
- provide accurate contact and payment information
Our website is intended for retail customers. Wholesale orders must be placed through our Faire partner page.
3. Orders
3.1 Order Acceptance
All orders placed on our site are subject to acceptance and availability. You will receive an order confirmation email after your purchase is submitted.
We reserve the right to limit quantities or refuse any order that appears fraudulent or suspicious.
3.2 Pricing
All prices are shown in U.S. Dollars (USD).
Pricing may change at any time without notice.
3.3 Payment
Payment is due at checkout.
We accept major credit cards and other payment methods displayed at checkout.
4. Shipping & Delivery
4.1 Shipping Rates
- Free shipping on orders $75 or more (U.S. only)
- $10 flat rate shipping for orders under $75
4.2 Processing Times
Orders typically ship within 2–4 business days unless otherwise stated.
4.3 Delivery
Delivery times vary based on your location and the shipping carrier.
Maven Home is not responsible for delays caused by carriers, weather, or other events outside our control.
4.4 Risk of Loss
Risk transfers to the customer once the package is handed to the carrier.
5. Returns & Refunds
We want you to love your purchase. If you are not satisfied:
- You may request a return within 30 days of delivery.
- Items must be unused, undamaged, and in original packaging.
- Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.
To start a return, please email: hello@maven-home.com
Full details are available in our Return Policy.
6. Product Information
We strive for accuracy in images, descriptions, and specifications.
Colors and finishes may vary slightly due to photography or manufacturing variations.
7. Intellectual Property
All content on maven-home.com—including images, logos, product designs, and text—is the property of Maven Home and protected by U.S. and international copyright laws.
Reproduction or reuse is prohibited without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Maven Home is not liable for:
- indirect or consequential damages
- losses resulting from misuse of our products
- delays caused by carriers or third-party logistics
Our liability for any claim is limited to the amount paid for the product.
9. Privacy
Your privacy is important to us.
Please review our Privacy Policy for details on how we collect, use, and protect your information.
10. Modifications to Terms
We reserve the right to update these Terms at any time. Changes become effective immediately when posted to this page.
Continued use of the website constitutes acceptance of the updated Terms.
11. Contact Us
For support or questions, please contact us:
Email: hello@maven-home.com
Phone: 312-371-3610
Address:
1510 Old Deer Field Road, Suite 209
Highland Park, IL 60035
USA