Terms of service
Terms of Service
Welcome to Maven Home. These Terms of Service (“Terms”) govern your use of our website, online store, and related services. By accessing or purchasing from maven-home.com, you agree to these Terms.
1. About Us
Maven Home is a U.S.-based online retailer specializing in home décor, table décor, gifting, and lifestyle products.
Business Address:
Maven Home
1510 Old Deerfield Road, Suite 209
Highland Park, IL 60035
United States
Wholesale customers are serviced exclusively through our Faire storefront.
2. Eligibility
To make purchases on our website, you must be at least 18 years old and provide accurate contact and payment information.
Our website is intended for retail customers. Wholesale orders must be placed through our Faire partner page.
3. Orders
All orders placed on our site are subject to acceptance and availability.
You will receive an order confirmation email after your purchase is submitted.
We reserve the right to limit quantities or refuse any order that appears fraudulent, suspicious, or otherwise inappropriate.
4. Pricing and Payment
All prices are shown in U.S. Dollars (USD).
Prices may change at any time without notice.
Payment is due at checkout. We accept the payment methods displayed at checkout.
5. Shipping and Delivery
Shipping rates and available delivery options are calculated and displayed at checkout based on your order, delivery address, package size, and selected shipping method.
Any free-shipping offers or thresholds, when available, will be clearly displayed on the website and at checkout.
Orders are generally processed within 2–4 business days unless otherwise stated.
Delivery times vary based on destination, carrier, weather, holidays, and other circumstances outside our control.
6. Returns and Refunds
You may request a return within 30 days of delivery.
Items must be unused, undamaged, and in original packaging unless the item arrived damaged, defective, or incorrect.
Customers are responsible for return shipping costs unless the return is due to our error.
A restocking fee of up to 20% may apply in the circumstances described in our Return and Refund Policy.
For full details, please review our Return and Refund Policy.
7. Product Information
We strive to provide accurate product descriptions, images, measurements, colors, and specifications.
Colors, finishes, textures, and handmade details may vary slightly due to photography, screen display, or manufacturing variation.
8. Intellectual Property
All content on maven-home.com, including logos, product photography, graphics, product designs, written content, and branding, is owned by or licensed to Maven Home and is protected by applicable intellectual property laws.
Reproduction or reuse is prohibited without written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Maven Home will not be liable for indirect or consequential damages, losses resulting from misuse of products, or delays caused by carriers or third-party services.
Nothing in these Terms limits any rights you may have under applicable consumer protection law.
10. Privacy
Your use of our website is also subject to our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use, and protect personal information.
11. Changes to These Terms
We may update these Terms from time to time.
Changes become effective when posted to this page. Continued use of the website after an update constitutes acceptance of the revised Terms.
12. Contact Us
For questions or support, contact:
Email: hello@maven-home.com
Phone: 877-402-5722
Address:
Maven Home
1510 Old Deerfield Road, Suite 209
Highland Park, IL 60035
United States
Last updated: September 8, 2026